{"id":4877,"date":"2023-02-16T12:32:25","date_gmt":"2023-02-16T11:32:25","guid":{"rendered":"https:\/\/www.thetfordservicenet.com\/?page_id=4877"},"modified":"2023-10-04T14:19:26","modified_gmt":"2023-10-04T13:19:26","slug":"warranty-form","status":"publish","type":"page","link":"https:\/\/www.thetfordservicenet.com\/zh\/warranty-form\/","title":{"rendered":"Warranty claim form (EN)"},"content":{"rendered":"<p class=\"qtranxs-available-languages-message qtranxs-available-languages-message-zh\">\u5bf9\u4e0d\u8d77\uff0c\u6b64\u5185\u5bb9\u53ea\u9002\u7528\u4e8e<a href=\"https:\/\/www.thetfordservicenet.com\/en\/wp-json\/wp\/v2\/pages\/4877\" class=\"qtranxs-available-language-link qtranxs-available-language-link-en\" title=\"English\">English<\/a>\u548c<a href=\"https:\/\/www.thetfordservicenet.com\/nl\/wp-json\/wp\/v2\/pages\/4877\" class=\"qtranxs-available-language-link qtranxs-available-language-link-nl\" title=\"Nederlands\">Nederlands<\/a>\u3002<\/p><p><script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});<\/script>\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_4' style='display:none'><div id='gf_4' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <p class='gform_description'>Please complete the form. Completing the form will help us process the warranty request faster. We aim to process all claims within 5 working days of receipt. if the claim is approved, we will provide you with a claim number and agreed labour time allowance via email. \r\n\r\nOnce the repair is complete, please invoice us for the labour time allowance at a rate of \u00a335 per hour, using the claim number emailed to you as a reference. Payment will be made via BACS to the bank details below with remittance advice being sent via email in the form of a credit note. the credit note number will be used as the BACS payment reference.\r\n\r\nThank you in advance for filling in the form.<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_4' id='gform_4'  action=\"\/zh\/wp-json\/wp\/v2\/pages\/4877#gf_4\" data-formid='4' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_4' class='gform_fields top_label form_sublabel_below description_above validation_below'><div id=\"field_4_24\" class=\"gfield gfield--type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_24\" ><label class='gfield_label gform-field-label' for='input_4_24'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_24'>Please type your email address.<\/div><div class='ginput_container ginput_container_email'>\n                            <input name='input_24' id='input_4_24' type='email' value='' class='large' tabindex='40'   aria-required=\"true\" aria-invalid=\"false\" aria-describedby=\"gfield_description_4_24\" \/>\n                        <\/div><\/div><div id=\"field_4_1\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_1\" ><label class='gfield_label gform-field-label' for='input_4_1'>Service center \/ Dealer<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_1'>Please type the name of your service center\/dealer.<\/div><div class='ginput_container ginput_container_text'><input name='input_1' id='input_4_1' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_1\" tabindex='41'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_23\" class=\"gfield gfield--type-text gfield--width-half field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_23\" ><label class='gfield_label gform-field-label' for='input_4_23'>Customer number<\/label><div class='gfield_description' id='gfield_description_4_23'>Please type your customer number. This is an optional field. <\/div><div class='ginput_container ginput_container_text'><input name='input_23' id='input_4_23' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_23\" tabindex='42'   aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_25\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_25\" ><label class='gfield_label gform-field-label' for='input_4_25'>Service Centre\/Dealer Location<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_25'>Please provide your address<\/div><div class='ginput_container ginput_container_text'><input name='input_25' id='input_4_25' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_25\" tabindex='43'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_5\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_5\" ><label class='gfield_label gform-field-label' for='input_4_5'>Contact person workshop<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_4_5' type='text' value='' class='large'   tabindex='44'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_20\" class=\"gfield gfield--type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_20\" ><label class='gfield_label gform-field-label' for='input_4_20'>Phone number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_20'>Please type the phone number of your service center\/dealer.<\/div><div class='ginput_container ginput_container_text'><input name='input_20' id='input_4_20' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_20\" tabindex='45'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_6\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_6\" ><label class='gfield_label gform-field-label' for='input_4_6'>Name customer<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_6'>Please type the name of the customer.<\/div><div class='ginput_container ginput_container_text'><input name='input_6' id='input_4_6' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_6\" tabindex='46'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_16\" class=\"gfield gfield--type-select gfield--width-full field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_16\" ><label class='gfield_label gform-field-label' for='input_4_16'>Installed appliance or aftermarket product<\/label><div class='gfield_description' id='gfield_description_4_16'>Aftermarket products are portable toilets, accessories and parts <\/div><div class='ginput_container ginput_container_select'><select name='input_16' id='input_4_16' class='large gfield_select' tabindex='47' aria-describedby=\"gfield_description_4_16\"   aria-invalid=\"false\" ><option value='Build-in product' >Build-in product<\/option><option value='Aftermarket product (product purchased separately)' >Aftermarket product (product purchased separately)<\/option><\/select><\/div><\/div><div id=\"field_4_7\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_7\" ><label class='gfield_label gform-field-label' for='input_4_7'>Vehicle Manufacturer<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_7'>Please provide the manufacture of your leisure vehicle:<\/div><div class='ginput_container ginput_container_text'><input name='input_7' id='input_4_7' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_7\" tabindex='48'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_8\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_8\" ><label class='gfield_label gform-field-label' for='input_4_8'>Type \/ Model (RV)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_8'>Please type the model of the RV.<\/div><div class='ginput_container ginput_container_text'><input name='input_8' id='input_4_8' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_8\" tabindex='49'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_9\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_9\" ><label class='gfield_label gform-field-label' for='input_4_9'>Vin\/Chassis number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_9'>Please provide the chassis number of your vehicle.<\/div><div class='ginput_container ginput_container_text'><input name='input_9' id='input_4_9' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_9\" tabindex='50'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_22\" class=\"gfield gfield--type-fileupload gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_22\" ><label class='gfield_label gform-field-label' for='input_4_22'>Copy of first date registration  vehicle<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_22'>Please insert a copy of the first date registration of the vehicle.<\/div><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='536870912' \/><input name='input_22' id='input_4_22' type='file' class='large' aria-describedby=\"gfield_upload_rules_4_22 gfield_description_4_22\" onchange='javascript:gformValidateFileSize( this, 536870912 );' tabindex='51' \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_4_22'>Max. file size: 512 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_4_22'><\/div><\/div><\/div><div id=\"field_4_11\" class=\"gfield gfield--type-text field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_11\" ><label class='gfield_label gform-field-label' for='input_4_11'>Product details<\/label><div class='gfield_description' id='gfield_description_4_11'>Please type the model of the product.<\/div><div class='ginput_container ginput_container_text'><input name='input_11' id='input_4_11' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_11\" tabindex='52'   aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_12\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_12\" ><label class='gfield_label gform-field-label' for='input_4_12'>Appliance serial number (E-number)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_12'>Please type the serial number of the product.\n<\/div><div class='ginput_container ginput_container_text'><input name='input_12' id='input_4_12' type='text' value='' class='large'  aria-describedby=\"gfield_description_4_12\" tabindex='53'  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_14\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_14\" ><label class='gfield_label gform-field-label' for='input_4_14'>Complaint \/ problem \/ diagnosis*<\/label><div class='gfield_description' id='gfield_description_4_14'>Please describe the problem. Include error codes if applicable. <\/div><div class='ginput_container ginput_container_textarea'><textarea name='input_14' id='input_4_14' class='textarea large' tabindex='54' aria-describedby=\"gfield_description_4_14\"    aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_4_15\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_15\" ><label class='gfield_label gform-field-label' for='input_4_15'>Part(s)required to perform the repair*<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_15' id='input_4_15' class='textarea large' tabindex='55'     aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_4_17\" class=\"gfield gfield--type-fileupload gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_4_17\" ><label class='gfield_label gform-field-label' for='input_4_17'>Copy of purchase receipt if this is an after market claim.<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_4_17'>Please insert a copy of the purchase receipt.<\/div><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='536870912' \/><input name='input_17' id='input_4_17' type='file' class='large' aria-describedby=\"gfield_upload_rules_4_17 gfield_description_4_17\" onchange='javascript:gformValidateFileSize( this, 536870912 );' tabindex='56' \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_4_17'>Max. file size: 512 MB.<\/span><div class='gfield_description validation_message gfield_validation_message 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